Privacy & Personal Data Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our clients, agents as well any

website visitors disclosing personal information to us; in this policy we explain how we

collect, treat, safeguard and delete personal information.

2. Collecting personal information

2.1 When making a booking at arctic Cruises we collect the following personal

information:

• Full name as it appears in their passport.

• Date of birth

• Nationality (according to the passport they travel on)

• Any personal/medical conditions which you deem to be important

to the enjoyment of the tour.

• Phone number

• This information is entered into our booking system and we may disclose your personal

information to any of our employees, insurers, professional advisers, agents, suppliers or

subcontractors insofar as reasonably necessary.

We will NEVER, without an express consent, supply any personal information to any third

party for the purpose of their or any other third party's direct marketing.

We may disclose your personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any ongoing or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing

information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or

are contemplating) selling; and

(e) To any person who we reasonably believe may apply to a court or other competent

authority for disclosure of that personal information where, in our reasonable opinion,

such court or authority would be reasonably likely to order disclosure of that personal

information.

(e) By e-mail to any of our agents, suppliers or subcontractors in order to process your

booking.

(ei) Data are not encrypted.

(eii) We might share your personal information with partners, suppliers and/or

subcontractors outside the European Union.

3. Retaining personal information

3.1 This Section sets out our data retention policies and procedure, which are designed

to help ensure that we comply with our legal obligations in relation to the retention and

deletion of personal information.

3.2 Personal information that we process for any purpose or purposes shall not be kept

for longer than is necessary for that purpose or those purposes.

3.3 Notwithstanding the other provisions of this Section, we will retain documents

(including electronic documents) containing personal data:

(a) To the extent that we are required to do so by law;

(b) If we believe that the documents may be relevant to any ongoing or prospective legal

proceedings; and

(c) In order to establish, exercise or defend our legal rights (including providing

information to others for the purposes of fraud prevention and reducing credit risk).

4. Security of personal information

4.1 We will take reasonable technical and organizational precautions to prevent loss,

misuse or alteration of your personal information.

4.2 We will store all the personal information you provide on our secure (password- and

firewall-protected) servers.

4.3 All electronic financial transactions entered into through our website will be

protected by encryption technology.

4.4 You acknowledge that the transmission of information over the internet is inherently

insecure, and we cannot guarantee the security of data sent over the internet.

5. Amendments

5.1 We may update this policy from time to time by publishing a new version on our

website.

5.2 You should check this page occasionally to ensure you are happy with any changes to

this policy.

6. Your rights

6.1 You may instruct us to provide you with any personal information we hold about you

6.2 You can instruct us to delete your personal data. Such data is then

deleted, taking into account Chapter 3. as soon as possible

7. Third party websites

7.1 Our website includes hyperlinks to, and details of, third party websites.

7.2 We have no control over, and are not responsible for, the privacy policies and

practices of third parties.

8. Our details

8.1 Our registered company address is: Qupaloraarsuk 43, 3952 Ilulissat under the Company registration number 40970886. 

8.2 This website is owned and operated by Arctic Cruises ApS